FAQ
Questions? Let's work through them together. Browse our frequently asked questions below, or email info@karayoo.com with more specific inquiries.
Location and Shipping
Where does Kara Yoo produce their jewelry?
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Does Kara Yoo have a storefront?
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I live in the area, can I come pick up my order?
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What are your delivery times?
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How much will shipping cost?
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Orders and Returns
What is your return policy?
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How do I return my product?
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Can I request custom sizing?
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The item I'm interested in is out of stock.
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Can I exchange my product for a different one?
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I'd like to cancel my order.
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I received the wrong product.
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Warranty, Care, and Materials
How do I care for my product?
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Does my purchase come with a warranty?
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What is Kara Yoo jewelry made out of?
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Privacy Policy
Kara Yoo Jewelry only uses your personal information for your order. We will only email you about your order or to send you periodic newsletter if subscribed. We never sell or release your information to a third party.